Incident details

Degraded Performance Resolved

Ohio - Intermittent Packet Loss

Started Aug 30, 2026 at 02:23 UTC Resolved Aug 30, 2026 at 18:23 UTC
We are observing intermittent packet loss issues currently at our Ohio datacenter, our team is currently investigating and has alerted the upstream NOC.
Status updates
Aug 30, 2026 at 02:54 UTC
Network is stabilizing, we are still awaiting updates from upstream NOC on RFO.
Aug 30, 2026 at 03:14 UTCLatest
RFO is a misconfiguration on core switching equipment causing a loop. Network is stable and issue resolved per upstream.